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Privacy Policy

El Silencio Lodge & Spa is committed to protecting the privacy of visitors to its web site (the “Site”).

The purpose of this Privacy Policy is to inform you of what kinds of information we may gather about you when you visit the Site, how we may use that information, whether we disclose it, and the choices you have regarding our use of and your ability to manage and edit the information. This Privacy Policy applies to the Site.

This Privacy Policy does not apply to other web sites to which we link.

 

Information Collection

We collect personal information when you wish to use certain features of the Site, such as registering to receive information from us or providing feedback to us.

When you choose to use these features, we ask for information such as your name, e-mail address, mailing address, phone number, and other personal information (“Personal Information”). We use Personal Information for the following general purposes: to fulfill your requests for certain information and services offered through the Site, to create personal accounts, to send users press releases, quarterly updates, or other general information about El Silencio Lodge & Spa, to meet any applicable legal and regulatory requirements, and to respond to any feedback you submit.

Through the Site, we may automatically gather certain information about the use of the Site, such as how frequently certain areas of the Site are visited, including through the use of cookies, web beacons and other technologies.

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (such as Chrome, Internet Explorer, or Firefox) settings. Each browser is a little different, so look at your browsers help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you may not have access to many features that make your site experience more efficient and some of our services may not function properly. 

For more information about cookies, please visit this site www.allaboutcookies.org/.

 

Use of Cookies 

To enable features at the El Silencio Lodge & Spa may assign one or more 'cookies' to your Internet browser. Cookies, among other things, speed navigation through our Site, keep track of information so that you do not have to re-enter it each time you visit our Site and may provide you with customized content. 

A cookie is an Internet mechanism composed of a small text file containing a unique identification number that permits a web server to send small pieces of information or text by means of your browser and place them on your computer's hard drive for storage. This text lets the web server know if you have previously visited the web page. Cookies by themselves cannot be used to find out the identity of any user. 

We use cookies to collect and maintain aggregated data (such as the number of visitors) to help us see which areas are most popular with our users and improve and update the content on our Site. While in the process of browsing our site, you also provide us with information that does not reveal your personal identity what type of destination you're exploring, for example. 

We use this aggregated data only as explained in this Privacy Policy. We do not connect aggregated data to any name, address, or other identifying information. 

You may occasionally receive cookies from unaffiliated companies or organizations to the extent that they place advertising on our Site or are linked to the Site.

These third-party cookies may collect information about you when you 'click' on their advertising or content or link. This practice is standard in the Internet industry. 

Because of the way in which the Internet operates, we cannot control the collection of this information by these third parties, and these cookies are not subject to this Privacy Policy. 

 

Protecting Personal Information

When you give El Silencio Lodge & Spa Personal Information, we take steps to ensure that your information is treated securely. El Silencio Lodge & Spa uses industry-standard encryption technologies when transferring and receiving sensitive visitor data via the Site. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, El Silencio Lodge & Spa cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we use commercially reasonable efforts to ensure its security on our systems, and to protect against the loss, misuse, or alteration of information that we have collected.

 

Disclosure

Unless otherwise stated in this Privacy Policy, we do not sell, trade, or rent your Personal Information to others. We may permit certain trusted partners to access your information in connection with their performance of services to maintain and operate the Site and certain features on the Site. We do not otherwise disclose any Personal Information or any information about your individual visits to our site except when we believe in good faith (i) that the law requires such disclosure or (ii) that such disclosure is necessary to protect the rights and property of El Silencio Lodge & Spa or others.

We allow you to opt out of receiving e-mail from us. If you no longer wish to receive emails from us, you may opt-out of receiving them by emailing us at info@elsilenciolodge.com

We use non-personally identifiable information in the aggregate so that we can improve the Site and for business and administrative purposes. We may use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

Our website may share information with companies that provide support services to us (such as web hosts) or that help us market our products and services (such as email vendors). These companies may need information about you to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.

Except as otherwise stated above, we will not publish or provide your e-mail address or other Personal Information to third parties without your consent.

 

Updating Personal Information and Preferences

If you have provided us with Personal Information and would like to change, correct, or request access to your Personal Information or update or cancel your registration, you may do so by emailing us at info@elsilenciolodge.com  

 

Children

We do not solicit any personal information from children under the age of 13. We encourage families to obtain additional information about safe use of the Internet http://www.ftc.gov/kidsprivacy/.

 

Privacy Policy Changes

We reserve the right to change our Privacy Policy for the Site at any time. If we decide to change our Privacy Policy, we will post the revised Privacy Policy so that you will know what information we gather, how we might use that information and whether we will disclose it to anyone. Please check periodically to keep informed of any changes. Your continued use of the Site following the posting of any changes to this Privacy Policy constitutes acceptance of those changes.

 

If you have questions or concerns regarding this Privacy Policy, please contact us at:

EL SILENCIO LODGE & SPA
+506 4070-1100
info@elsilenciolodge.com
Bajos del Toro, Costa Rica